Privacy Policy

Last Updated: July 2026

At Prime Appliance Repair LA (accessible from https://primeappliancerepairla.com/), one of our main priorities is the privacy of our visitors and customers. This Privacy Policy document outlines the types of information that is collected and recorded by Prime Appliance Repair LA and how we use it.

1. Information We Collect

When you request a service, book an appointment online, or contact us through our website, we may collect personal information, including:

  • Name and contact details (email address, phone number).

  • Service address and location details.

  • Appliance brand, model, and details regarding the repair issue.

2. How We Use Your Information

We use the information we collect in various ways, including to:

  • Schedule, confirm, and provide on-site appliance repair services.

  • Process service invoices and payments.

  • Communicate with you directly regarding appointment updates, technician arrival, or service inquiries.

  • Improve, personalize, and expand our website and customer service experience.

3. Protection of Your Information

We implement appropriate technical and organizational security measures to maintain the safety of your personal information. We do not sell, trade, or rent your personal identification information to third parties.

4. Third-Party Service Providers

We may share limited necessary information with trusted third-party service providers (such as payment processors, scheduling software, or mapping services) solely to perform actions necessary to deliver our repair services to you.

5. Cookies and Web Beacons

Like any other website, Prime Appliance Repair LA uses ‘cookies’. These cookies are used to store information including visitors’ preferences, and the pages on the website that the visitor accessed or visited. The information is used to optimize the users’ experience by customizing our web page content based on visitors’ browser type and/or other information.

6. California Privacy Rights (CCPA)

Under the California Consumer Privacy Act (CCPA), California residents have specific rights regarding their personal data, including:

  • The right to request disclosure of the categories and specific pieces of personal data collected.

  • The right to request deletion of any personal data collected about the consumer.

  • The right to request that a business that sells a consumer’s personal data, not sell the consumer’s personal data (we do not sell personal data).

If you make a request, we have one month to respond to you.

7. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. Thus, we advise you to review this page periodically for any changes. We will notify you of any changes by posting the new Privacy Policy on this page.

8. Contact Us

If you have any questions or suggestions about our Privacy Policy, do not hesitate to contact us through our website contact form or directly via phone/email.